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Staff Management gives you complete control over who can access your hotel’s MesobOrdering workspace and what they can do once they’re in. Navigate to /admin/staff to create accounts for new team members, assign them the right role, update their details as responsibilities change, and instantly deactivate anyone who leaves — all from a single, easy-to-use dashboard.

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Stats Overview

Four summary cards at the top of the Staff Management page keep you informed about your team at a glance.

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Staff Roles

Every staff member is assigned one of five roles. Each role grants access to a specific set of features so your team only sees what they need to do their job.

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Adding a Staff Member

1

Open the Add Staff form

Click the + Add Staff Member button on the Staff Management page.
2

Fill in the staff member's details

Complete the required fields in the form:
3

Review the Access Rights preview

As you select a role, the Access Rights panel on the right side of the form updates to show exactly which features the chosen role can access. Confirm this matches what you intend before proceeding.
4

Create the account

Click Create Account. The staff member receives their credentials and can log in immediately using the email and temporary password you set.

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Editing a Staff Member

Click the pencil icon next to a staff member’s row to open the Edit Staff Info modal. You can update the following fields: After making your changes, click Update Profile to save them.

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Pausing and Reactivating Staff

If a team member is temporarily unavailable — on leave, for example — you can pause their account without deleting it.
  • Click the pause ⏸ button next to a staff member to deactivate their account. They will see an “Account Paused” message the next time they attempt to log in.
  • Click the play ▶ button next to a paused staff member to reactivate their account and restore their access immediately.
Pausing preserves all account details and history, making it the preferred option over deletion for temporary absences.

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Deleting a Staff Member

Click the trash icon next to a staff member, then confirm the deletion in the prompt that appears.
Deleting a staff account is permanent and cannot be undone. The staff member’s access is revoked immediately and their account cannot be recovered. If you only need to temporarily block access, use the pause option instead.

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Account Restrictions

You cannot edit, pause, or delete your own admin account. This safeguard prevents you from accidentally locking yourself out of your hotel’s MesobOrdering workspace. If changes to your own account are needed, ask another admin to make them on your behalf.

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Searching and Filtering

Use the search box at the top of the staff table to filter team members by name or email address in real time. Use the role dropdown to narrow the list to a specific role — useful when you manage a large team and need to quickly find all waiters or all admins.