> ## Documentation Index
> Fetch the complete documentation index at: https://help.mesobordering.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Track Revenue and Performance in MesobOrdering

> Use the MesobOrdering analytics dashboard to monitor gross revenue, order trends, best-selling items, and conversion rates. Export reports as CSV or PDF.

The MesobOrdering analytics dashboard gives hotel managers and owners a real-time view of how their property is performing — from total revenue down to individual item sales. You can access it at `/admin/analytics` or by clicking the **Analytics** button in the top navigation bar. Whether you are reviewing yesterday's service, comparing weekly trends, or preparing a report for stakeholders, this dashboard consolidates everything you need in one place.

## Date Range Selector

At the top of the dashboard, four preset buttons let you instantly switch the time window for all charts and metrics.

| Button     | What it shows                                                |
| ---------- | ------------------------------------------------------------ |
| **Today**  | Data for the current calendar day                            |
| **7 Days** | Rolling last 7 days                                          |
| **Month**  | The current calendar month                                   |
| **Custom** | Opens a date picker so you can define any start and end date |

The active range is highlighted so you always know which window is in view. Changing the range updates every metric card, chart, and table on the page simultaneously.

## Key Metrics

Six metric cards appear directly below the date selector, giving you an at-a-glance summary of the selected period.

| Metric            | What it measures                                                |
| ----------------- | --------------------------------------------------------------- |
| **Gross Revenue** | Total revenue collected across all paid orders in the period    |
| **Total Orders**  | Number of individual orders placed by guests                    |
| **Avg Ticket**    | Average monetary value per order (Gross Revenue ÷ Total Orders) |
| **Sessions**      | Total guest table sessions opened during the period             |
| **Completion**    | Percentage of sessions that resulted in a paid bill             |
| **Cancel Rate**   | Percentage of orders that were cancelled before completion      |

These six numbers provide a rapid health check. A rising Cancel Rate alongside a falling Completion percentage, for example, is an early signal worth investigating in the Order Status Breakdown below.

## Revenue Chart

Below the metric cards, an area/line chart plots daily revenue across the selected date range. Dates run along the X-axis and revenue (in your local currency) runs along the Y-axis. Hover over any point on the chart to see the exact revenue figure for that day, making it easy to identify peak service days or unexpected dips.

<Tip>
  Use the **Month** range to spot seasonal trends and identify your best-performing days. Comparing month-over-month peaks can help you schedule staff and promotions more effectively.
</Tip>

## Order Status Breakdown

A donut chart displays how your orders are distributed across each status stage for the selected period. Each segment is color-coded for quick recognition, and the legend alongside the chart shows the absolute count for every status.

| Status        | Color  | Meaning                                                 |
| ------------- | ------ | ------------------------------------------------------- |
| **PENDING**   | Purple | Order received but not yet picked up by the kitchen     |
| **PREPARING** | Amber  | Kitchen is actively working on the order                |
| **READY**     | Teal   | Order is prepared and waiting for delivery to the table |
| **SERVED**    | Green  | Order has been delivered to the guest                   |
| **CANCELLED** | Red    | Order was cancelled before completion                   |

A healthy operation will show the majority of orders in **SERVED** (green). A large **CANCELLED** slice warrants a closer look at the Fraud Control audit log.

## Best Sellers

The Best Sellers table ranks your top five items by total revenue generated during the selected period.

| Column          | Description                                    |
| --------------- | ---------------------------------------------- |
| **Rank**        | Position from #1 (highest revenue) to #5       |
| **Item**        | Name of the menu item                          |
| **Qty Ordered** | Total units of that item ordered in the period |
| **Revenue**     | Total revenue that item contributed            |

The top three ranked items are highlighted with blue badges, making your strongest performers immediately visible. Use this table when making menu decisions — if a high-margin item consistently appears in the top three, consider featuring it more prominently on your QR menu.

## Strategic Insights Panel

Below the Best Sellers table, three KPI tiles surface derived insights that go beyond raw numbers.

| KPI                        | What it tells you                                                                                                          |
| -------------------------- | -------------------------------------------------------------------------------------------------------------------------- |
| **Orders per Session**     | Average number of orders placed during a single table session — a proxy for upsell effectiveness                           |
| **Conversion Efficiency**  | The percentage of opened sessions that progressed to a paid bill, equivalent to the Completion metric expressed in context |
| **Leading Revenue Stream** | The single top-earning menu item for the period, labeled **MVP**, so you always know your anchor product                   |

These three figures are designed to prompt action: a low Orders per Session suggests guests may not be exploring the menu, while a low Conversion Efficiency may indicate service or payment friction.

## Exporting Reports

You can download a formatted report of your analytics data at any time using the export flow.

<Steps>
  <Step title="Open the export dialog">
    Click the green **Report** button in the top-right corner of the analytics dashboard.
  </Step>

  <Step title="Choose a file format">
    Select the format that suits your use case:

    * **CSV** — a spreadsheet-compatible file, ideal for further analysis in Excel or Google Sheets
    * **PDF** — a formatted document ready to share with management or file for records
  </Step>

  <Step title="Select a report type">
    Three report types are available:

    | Report Type               | Contents                                                                                                 |
    | ------------------------- | -------------------------------------------------------------------------------------------------------- |
    | **Performance Summary**   | Key metrics: revenue, orders, average order value, sessions, bills paid, and cancellations               |
    | **Top Performing Items**  | Ranked best-sellers list with quantity and revenue for each item                                         |
    | **Full Strategic Report** | Combined PDF with summary statistics, full top-items list, and a timestamp — best for management reviews |
  </Step>

  <Step title="Download">
    The file downloads to your device immediately — no email or waiting required.
  </Step>
</Steps>

<Note>
  All exports reflect the currently selected date range. Make sure you have the correct range chosen before downloading, especially when generating monthly reports for payroll or auditing purposes.
</Note>